Toronto & Prince Edward County · Since 2003

Anna Oliver · Real Luxury
Ask Owen · practical implementation

Questions about the systems behind a move? Ask Owen.

I’m Owen Ramirez, Director of Comms with Anna Oliver. I help agents make sense of the technology, hand-offs and day-to-day details involved in a brokerage move.

Tech + systemsProcess + hand-offsCommunicationsAgent experience
Where I can help

Let’s look at the system or step that is causing trouble.

We can map where enquiries go, who follows up, what needs to move and which decisions belong with Anna.

01 · Technology

“How does this actually work?”

Websites, CRM, lead flow, forms, automations, domains, analytics and the everyday systems behind a cleaner client or agent experience.

02 · Process

“What happens next?”

Hand-offs, responsibilities, follow-up, implementation and the practical steps that turn a good idea into something usable.

03 · Questions

“Can I ask the awkward bit?”

Yes. Fears, basic questions, things you think you should already know, or anything you would rather understand before taking a bigger conversation to Anna.

Virtual is absolutely fine

Book a virtual working session and we can review it on screen.

We can use Google Meet to share a screen and work through the tech or process in front of you, step by step.

  • Walk through a CRM, website, lead path or workflow together
  • Talk through a process or hand-off that feels messy
  • Prepare the questions worth taking to Anna
  • Find the cause of the issue and who can resolve it

Book a 30-minute virtual call.

Pick a time that works. Google Meet details are added after booking. Bring your question or open the system on screen. We can work from what you have.

Live availability · Google Calendar

Choose a time directly from Owen’s booking page.

The live calendar opens securely in Google Calendar, where you can see current availability and confirm a 30-minute Google Meet slot.

RC
Featured on the podcastReal Conversations · Anna Oliver + Owen RamirezConversations about real estate, agents, brokerage, systems and the decisions behind the work.
Listen ↗

My role brings together communications, the agent experience and the systems behind the work. I help make each step clear, so follow-up and hand-offs are easier to keep track of.